Conflict Communication Skills - Handle Disagreement at Work

  • CategoryOther
  • TypeTutorials
  • LanguageEnglish
  • Total size1.4 GB
  • Uploaded Byfreecoursewb
  • Downloads97
  • Last checkedJul. 24th '26
  • Date uploadedJul. 23rd '26
  • Seeders 9
  • Leechers4

Infohash : C29CAE01C3FFFCFFB657F1C6D07AA90CA2BAC695

Conflict Communication Skills: Handle Disagreement at Work

https://WebToolTip.com

Published 7/2026
Created by Lois Egbom, LEC Academy
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch
Level: All Levels | Genre: eLearning | Language: English | Duration: 32 Lectures ( 2h 13m ) | Size: 1.4 GB

Build trust, handle conflict, listen better, stay calm, and communicate professionally in difficult conversations

What you'll learn
⚡ Communicate through disagreement with more calm, clarity, confidence, and professionalism.
⚡ Listen, ask clarifying questions, and identify the real issue behind a disagreement.
⚡ Share your perspective without sounding defensive, aggressive, dismissive, or unclear.
⚡ Handle disagreement with coworkers, managers, clients, customers, meetings, emails, and chat.

Requirements
❗ No prior experience is required. This course is beginner-friendly and teaches practical communication skills step by step.

Files:

[ WebToolTip.com ] Conflict Communication Skills - Handle Disagreement at Work
  • Get Bonus Downloads Here.url (0.2 KB)
    • ~Get Your Files Here ! 1 - Section 1 Introduction to Communicating through Disagreement
    • 1. Lesson 1.1 Welcome to the Course.mp4 (25.7 MB)
    • 2. Lesson 1.2 Why Disagreement Feels Difficult.mp4 (40.9 MB)
    • 3. Lesson 1.3 The Goal Is Not to “Win” the Conversation.mp4 (39.4 MB)
    2 - Section 2 Separate the Person from the Problem
    • 4. Lesson 2.1 Separate the Person from the Problem.mp4 (55.5 MB)
    • 5. Lesson 2.2 Stay Curious Before You Respond.mp4 (64.1 MB)
    • 6. Lesson 2.3 Emotional Control during Tense Conversations.mp4 (63.3 MB)
    • 7. Lesson 2.4 Respect Does Not Mean Agreement.mp4 (64.4 MB)
    3 - Section 3 Listening Skills for Disagreement
    • 10. Lesson 3.3 Asking Clarifying Questions.mp4 (55.3 MB)
    • 11. Lesson 3.4 Identifying the Real Disagreement.mp4 (50.3 MB)
    • 8. Lesson 3.1 Listening to Understand, Not to React.mp4 (41.4 MB)
    • 9. Lesson 3.2 Reflecting Back What You Heard.mp4 (49.6 MB)
    4 - Section 4 Expressing Your Perspective Clearly
    • 12. Lesson 4.1 How to Say What You Think without Sounding Defensive.mp4 (44.4 MB)
    • 13. Lesson 4.2 Use Evidence, Not Emotion Alone.mp4 (42.8 MB)
    • 14. Lesson 4.3 Disagreeing Professionally.mp4 (40.8 MB)
    • 15. Lesson 4.4 Avoiding Communication Traps.mp4 (51.4 MB)
    5 - Section 5 Managing Difficult Moments
    • 16. Lesson 5.1 What to Do When the Other Person Gets Defensive.mp4 (45.6 MB)
    • 17. Lesson 5.2 What to Do When Emotions Escalate.mp4 (65.5 MB)
    • 18. Lesson 5.3 Handling Interruptions and Pushback.mp4 (39.3 MB)
    • 19. Lesson 5.4 When You Are Wrong or Partly Wrong.mp4 (49.2 MB)
    6 - Section 6 Finding Common Ground and Moving Forward
    • 20. Lesson 6.1 Look for Shared Goals.mp4 (45.4 MB)
    • 21. Lesson 6.2 Moving from Positions to Interests.mp4 (49.9 MB)
    • 22. Lesson 6.3 Creating Options Instead of Arguing Over One Answer.mp4 (43.7 MB)
    • 23. Lesson 6.4 Agreeing on Next Steps.mp4 (46.9 MB)
    7 - Section 7 Applying the Skills in Real Situations
    • 1. Role Play Communicating Through Disagreement with Coworkers, Leaders, Clients, a.html (2.7 KB)
    • 24. Lesson 7.1 Disagreeing with a Coworker.mp4 (40.9 MB)
    • 25. Lesson 7.2 Disagreeing with a Manager or Leader.mp4 (47.6 MB)
    • 26. Lesson 7.3 Disagreeing with a Client or Customer.mp4 (50.9 MB)
    • 27. Lesson 7.4 Disagreeing in Meetings.mp4 (42.3 MB)
    • 28. Lesson 7.5 Disagreeing by Email or Chat.mp4 (44.2 MB)
    8 - Section 8 Course Wrap-Up and Practice
    • 29. Lesson 8.1 The Communicating through Disagreement Framework.mp4 (37.8 MB)
    • 30. Lesson 8.2 Practice Exercise Rewrite a Difficult Response.html (11.8 KB)
    • 31. Lesson 8.3 Practice Exercise Plan a Difficult Conversation.html (5.5 KB)
    • 31. Lesson-83-Practice-Exercise.pdf (1.9 MB)
    • 32. Lesson 8.4 Course Wrap up.mp4 (28.1 MB)
    • Bonus Resources.txt (0.1 KB)

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